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Support Center
Privacy Policy
At Floxydy, we are dedicated to safeguarding your privacy and ensuring that your personal information is secure. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services. Our privacy practices are in line with the European Union’s General Data Protection Regulation (GDPR), and we strive to maintain the highest standards of data protection and confidentiality.
We use encryption to protect your personal data, ensuring it is securely stored and transmitted. Data security and customer privacy have always been integral to our business. In addition to robust technical safeguards, we continually enhance our infrastructure and data management practices to offer unparalleled protection for your data.
Introduction
We are responsible for the collection, processing, and protection of your personal information. Our team is committed to maintaining the privacy of your personal data and complying with applicable data protection laws. For any privacy-related queries, please feel free to contact us using the information provided below.
Identifying Purposes
We collect, use, and disclose your personal information for the following purposes:
- Order Fulfillment: To process and deliver orders you place on Floxydy.com, including payment processing, shipping, and customer support.
- Customer Communication: To communicate important information regarding your order or account.
- Marketing and Promotions: To send you promotional content, product recommendations, or special offers, based on your consent. You can opt out of receiving these communications at any time.
- Improvement of Services: To enhance our website and services, based on your usage preferences, feedback, and browsing patterns.
Personal information we collect includes, but is not limited to, your name, email address, phone number, mailing address, and payment details. This data is collected solely for the purposes outlined above and will never be sold or shared with third parties outside of our trusted service providers and partners.
Consent
By providing us with your personal information, you consent to the collection, use, and disclosure of your data as described in this Privacy Policy. You have the right to withdraw your consent at any time, but please note that this may impact our ability to provide you with certain products or services.
In some cases, consent may be implied, such as when you provide your contact details to complete a purchase on our website.
Limiting Collection
We are committed to collecting only the personal information necessary to fulfill the purposes outlined above. We will never collect excessive data, and we will only collect the information needed to offer you the best possible experience when using our services.
You have the option to provide personal information through various channels, including our website, email, and telephone.
Data Security and Safeguards
We implement appropriate technical and organizational measures to ensure that your personal information is secure. This includes using encryption (SSL certificates) to protect payment data and securely storing your personal details on protected servers.
Despite these efforts, no data transmission over the Internet can be guaranteed 100% secure, and while we strive to protect your personal information, we cannot ensure absolute security.
Cookies Policy
Our website uses cookies to improve your experience and gather statistical data. Cookies help us analyze your preferences and enhance the functionality of our website.
You may choose to accept or reject cookies in your browser settings. However, please note that rejecting cookies may limit your ability to use some features of our website. Cookies do not collect personally identifiable information, but may store your IP address, browser type, and activity on the site.
Third-Party Services and Links
Our website may contain links to third-party websites, which are not under our control. Please note that this Privacy Policy does not apply to external sites, and we are not responsible for the content or privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to delete your data or request that we stop using your personal information, please contact us, and we will promptly address your request.
Your Rights
In accordance with applicable laws, you have the right to:
- Access your personal information that we hold.
- Correct or update inaccurate or incomplete data.
- Request the deletion of your personal information.
- Object to or restrict the processing of your personal data.
- Withdraw your consent at any time, where applicable.
- File a complaint with a supervisory authority if you believe your rights have been violated.
If you wish to exercise any of these rights, please contact us using the details below.
Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make significant changes, we will notify you by posting the updated policy on our website. Please review this Privacy Policy periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:
Email: support@floxydy.com
Address: Plzeňská 1270/103, Košíře, 150 00 Praha 5, Czech Republic